AI Powered FNOL
AI-powered FNOL streamlines the claims process, reducing response times, costs, and manual work - while ensuring constant availability for insureds.
Always Available,
Instant Scale
Our AI FNOL system handles claims intake 24/7 in any language, instantly routing information and triggering workflows—no delays, no missed details.
24/7 Constant Availability
AI agents ready to handle claims intake at any time, day or night—zero wait times
Multilingual Support Out of the Box
Communicate with claimants in their preferred language without translation delays
Automatic Workflow Triggering
Claims data flows directly into workflows, automatically initiating next steps and assignments
Integrated Policy Knowledge Base
AI references policy terms and coverage details in real-time during intake for accurate initial assessments
Complete Visibility,
Total Control
Monitor every FNOL interaction through detailed transcriptions and dashboards, with claims data flowing seamlessly into adjusting workflows.
Easy Monitoring Through Transcriptions
Review complete call transcriptions and dashboard analytics to track FNOL quality and performance
Automatic Backend Integration
FNOL results flow directly into your adjusting system—no manual data entry, no transcription errors
Well-Defined Audit Trails
Complete documentation of every interaction and decision for compliance and quality assurance
Custom Logic Tailored to Your Needs
Configure routing, validation rules, and workflows specific to your business requirements
AI-Powered FNOL: Cutting Costs and Response Times
Traditional FNOL relies on call centers and large headcount—with all the associated delays, inconsistencies, and overhead. Our AI-first approach eliminates these bottlenecks entirely.
The Traditional TPA Challenge
When claim volumes surge, carriers face critical questions: How do we maintain service quality with limited resources? How quickly can we scale up? Traditional TPAs answer by scrambling to hire and deploy temporary staff—a process that takes time, introduces quality risks, and creates permanent overhead costs.
Zero Wait Times, 24/7
AI agents answer every call instantly, day or night. No hold times, no "call back during business hours," no missed intakes—just consistent, immediate service.
Automatic Recording & Transcription
Every call is automatically recorded and transcribed, creating searchable records available to both systems and people for quality assurance and compliance.
Instant Backend Integration
Information flows directly into backend systems, automatically kicking off claims workflows. No delays, no manual data entry, no transcription errors.
Pre-Processed for Adjusters
All information is automatically organized and preprocessed, enabling adjusters to act quickly and accurately without hunting for details.
Consistent Service Under Pressure
Unlike traditional models that degrade under volume spikes, AI systems maintain the same quality whether handling 10 claims or 10,000. No training delays, no quality variance.
Personalized to Your Process
AI systems are configured to match your specific workflows, routing rules, and compliance requirements—not forcing you to adapt to generic processes.
The bottom line: While traditional TPAs promise to scale "within 24 hours" by deploying temporary staff, we scale instantly with AI—no recruitment overhead, no training period, no quality degradation. Your FNOL capacity is always ready, always consistent, and always cost-effective.
Ready to eliminate FNOL bottlenecks?
See how AI-powered FNOL delivers instant scalability without the overhead.
Get in touch